Privacy Policy

This section includes the privacy policy of Dom’s Fashion.

Dom’s Fashion values the privacy of our clients.

The personal information we acquire about you is based on your interactions with us. Personal information refers to information that can be used to identify a specific person. You can normally engage with us anonymously or under a pseudonym, although in certain cases this may prevent us from providing you with products and services, such as when you place an online order. Dom’s Fashion will collect your personally identifiable information, including name, contact details, delivery address, etc. Furthermore, Dom’s Fashion requires your payment details including billing details, credit card information. For delivering your order at the accurate location, Dom’s Fashion can use your online location as well. Dom’s Fashion also keeps track of all its clients and their previous engagement with our site. It assists us in establishing lasting relation with our customer base.

Dom’s Fashion can collect your personal information in the following ways:

Via indirect means, Dom’s Fashion can collect user’s personal information when they participate in any promotional activity, online and general surveys, or attend any function associated with Dom’s Fashion. However, via the following direct means, Dom’s Fashion can collect your personal information as well:

• users access the website of Dom’s Fashion,
• actively participate on Dom’s Fashion’s Social Media platforms,
• create an account on Dom’s Fashion’s website
• place an order at Dom’s Fashion
• share your feedback
• subscribe to the newsletter of Dom’s Fashion

Dom’s Fashion is associated with third party entities as well for the sake of service providing. Therefore, without endorsing or recommending these sites, Dom’s Fashion still works with these entities and has to share certain pieces of personal information that you share with us. However, their distinct set of polices govern the use of their website and services which do not reflect the policies of Dom’s Fashion. Therefore, users must refer to their separate policies if they wish to earn more about how their personal information can be used and processed further. Dom’s Fashion uses cookies as well. Cookies are used to store the information of users when they visit the website and tracks the online activity of users to gather some data on the preferences of users. It helps the website to remember your details and assist clients better when they visit the website again. Hence, Dom’s Fashion uses cookies to improve user experience on the website. The server will accumulate the statistical information about your online activity which Dom’s Fashion can utilize to better the functionality of the website. Dom’s Fashion collects personal information from clients in order to offer, improve, and customize our products and services. In addition to this, Dom’s Fashion endeavours:

• To supply you with items and services, including any loyalty programs or associated credit card services

• To enhance client experience by improving service operations

• To manage and collaborate with service providers in order to fulfil product and service requests

• To process payments transactions, deliver products and services, and issue store credit and discounts

• To create and maintain your account and keep your information up to date and authenticate your identification

• Direct marketing, events and competitions, public relations, and social media are all used to promote and communicate Dom’s Fashion products and services. Third parties, such as Dom’s Fashion, may use cookies to deliver adverts to you based on your previous visits and use of our website. This enables us to send you notifications about products or special deals that we think you might be interested in.

• To communicate with you and conduct research and statistical analysis for purposes such as customer satisfaction and product and service improvement, to tailor products and promotional offers to you, and to improve the functionality and usability of online and digital platforms through usage behaviour and user experience. This may include comparing the information we gather to information kept by third parties, partners, and vendors with whom you have given your agreement to share your data (We may also use and disclose de-identified data for these purposes)

• To perform investigations, fraud prevention, and loss prevention actions in order to safeguard Dom’s Fashion’s interests, including our stores, employees, customers, suppliers, and merchandise (including theft and fraud prevention)

• Responding to and communicating with regulatory authorities and appropriate government entities general planning and administration, and as other necessary or permitted by law
• We may also collect, keep, use, and disclose personal information for other reasons that are disclosed at the time of collection or that are necessary or authorized by or under law, and for which you have given your consent.

We partner with a variety of vendors who provide services to help us fulfil your request or perform specialized activities on our behalf, such as:

• Contracted or approved third-party service providers or contractors to supply you with items or services that you have requested or that may be of value to you, to processing your transaction, to send offers and promotions to you, and to conduct product development and market research.

• Approved technology services, including application and systems, cloud computing facilities, development and technical support, processing, storing, hosting, research, and data analysis retail brands, suppliers, and sellers who provide products and services within our stores, online platforms, Dom’s Fashion Market, and where products and services are provided on our behalf business advisors, including lawyers, accountants, and other financial professionals
• Compliance with applicable laws or responses to proper legal process such as a search warrant, a court order, or a demand by regulatory, investigative, or government organizations, and fraud management

We may keep personal information in electronic or hard copy format, on-site at a Dom’s Fashion location or with a trusted service provider. To reduce the risk of unauthorized access to, loss, misuse, or unapproved alteration of personal information, every trusted service provider must follow and meet our information security requirements. In addition, we have a variety of security measures in place and secure your personal information with a variety of resources, processes, and technology. Internal information security policies, for example, demand and bind all Team Members, including limiting access to systems that hold personal information. While we make every effort to secure our users’ personal information, we cannot guarantee the security of any information you provide online. You do so at your own risk by disclosing that information. You should be aware that no technique of electronic storage or transmission over the Internet is completely secure. Keep your account details secure, access is limited and encourage you to use a unique and strong password, limit access to your computer, and log out after use to help protect your personal information. Please notify us as soon as possible if you become aware of unauthorized access. For further information, please contact us.
Phone: (+61) 452573782
Email: hello@domsfashion.com.au